{"id":2166,"date":"2017-10-24T08:41:17","date_gmt":"2017-10-24T06:41:17","guid":{"rendered":"https:\/\/www.recolize.com\/?page_id=2166"},"modified":"2023-04-05T06:43:30","modified_gmt":"2023-04-05T04:43:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.recolize.com\/en\/recommendations\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<section class=\"section  text-normal section-text-no-shadow section-inner-no-shadow section-normal section-opaque\"  id=\"pageHeader\" >\n    \n    <div class=\"background-overlay grid-overlay-0 \" style=\"background-color: rgba(0,130,160,1);\"><\/div>\n\n    <div class=\"container container-vertical-default\">\n        <div class=\"row vertical-default\">\n            <div class=\"col-md-12     text-center small-screen-default\"  ><div class=\"col-text-1 text-normal  element-top-0 element-bottom-0\" data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n    <h1>Frequently Asked Questions<\/h1>\n<p>How can we help you?<\/p>\n<\/div>\n<\/div>        <\/div>\n    <\/div>\n<\/section>\n<section class=\"section  text-normal section-text-no-shadow section-inner-no-shadow section-normal section-opaque\"  >\n    \n    <div class=\"background-overlay grid-overlay-0 \" style=\"background-color: rgba(0,0,0,0);\"><\/div>\n\n    <div class=\"container container-vertical-default\">\n        <div class=\"row vertical-default\">\n            <div class=\"col-md-12     text-default small-screen-default\"  ><div class=\"vcsearch wpb_search_form wpb_content_element \" id=\"vcsearch-1778362355-69ffa7f340978\" data-ajax=\"true\" data-ajax-instant=\"true\" data-args=\"eyJwb3N0X3R5cGUiOiJmYXEiLCJwZXJfcGFnZSI6IiIsInNlYXJjaF9pbiI6InRpdGxlLGNvbnRlbnQsZXhjZXJwdCxjb21tZW50cyIsIm5ld193aW5kb3ciOiIiLCJkaXNwbGF5X2V4Y2VycHQiOmZhbHNlfQ==\">\n    <form method=\"get\" class=\"\">\n                <div class=\"vcform-header\">\n            <h2><\/h2>\n        <\/div>\n                <div class=\"vcform-body\">\n                                    <table class=\"search-style-right\" width=\"100%\">\n                <tr>\n                    <td width=\"95%\">\n                                                <input type=\"text\" name=\"sq\" class=\"search_input \" autocomplete=\"off\" value=\"\" placeholder=\"Search\" \/>\n                                            <\/td>\n                    <td>\n                                                <div class=\"search-btn-holder search-button-text_only\">\n                            <input type=\"submit\" name=\"wp-submit\" value=\"Search\" class=\"search-btn\" \/>\n                        <\/div>\n                                            <\/td>\n                <\/tr>\n            <\/table>\n                                <\/div>\n\t    <input type=\"hidden\" name=\"vsf_search\" value=\"1\" \/>\n    <\/form>\n\t    <div class=\"wpb_search_results wpb_search_results_ajax wpb_search_results_styled\">\n\t    \t    <div class=\"the-loading\"><\/div>\n\t    <div class=\"the-results \">\n\t\t    \t    <\/div>\n            <\/div>\n    <\/div>\n<style type=\"text\/css\" rel=\"stylesheet\">\n#vcsearch-1778362355-69ffa7f340978 form .search_input {\n        border-radius:0px;\n    -webkit-border-radius:0px;\n    -moz-border-radius:0px;\n    -o-border-radius:0px;\n}\n<\/style>\n<\/div>        <\/div>\n    <\/div>\n<\/section>\n<section class=\"section  text-normal section-text-no-shadow section-inner-no-shadow section-normal section-opaque\"  >\n    \n    <div class=\"background-overlay grid-overlay-0 \" style=\"background-color: rgba(0,0,0,0);\"><\/div>\n\n    <div class=\"container container-vertical-default\">\n        <div class=\"row vertical-default\">\n            <div class=\"col-md-1     text-right small-screen-default\"  ><i class=\"fa fa-question text-normal \" style=\"font-size:40px\"><\/i><\/div><div class=\"col-md-3     text-default small-screen-default\"  ><h3 class=\"text-left  element-top-0 element-bottom-20 text-normal normal default\" data-os-animation=\"none\" data-os-animation-delay=\"0s\" >\n    General<\/h3><div class=\"display-posts-listing\"><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/general\/payment-methods-offer\/\">Which payment methods do you offer?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/general\/what-is-the-recolize-brain\/\">What is the Recolize Brain?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/general\/where-is-all-the-data-saved\/\">Where is all the data saved?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/general\/how-about-performance-of-the-recommendations\/\">How about performance of the recommendations?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/general\/images-in-the-carousel-are-not-displayed-what-can-i-do\/\">Images in the carousel are not displayed, what can I do?<\/a><\/div><\/div><a href=\"\/en\/faq\/general\/\" class=\"btn btn-default   text-normal   element-left-0 element-right-0 element-top-20 element-bottom-20\" target=\"_self\"   data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n\t    Show All     <\/a><\/div><div class=\"col-md-1     text-right small-screen-default\"  ><i class=\"fa fa-building text-normal \" style=\"font-size:40px\"><\/i><\/div><div class=\"col-md-3     text-default small-screen-default\"  ><h3 class=\"text-left  element-top-0 element-bottom-20 text-normal normal default\" data-os-animation=\"none\" data-os-animation-delay=\"0s\" >\n    Installation<\/h3><div class=\"display-posts-listing\"><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/installation\/how-to-import-a-feed-from-a-password-protected-url\/\">How to import a feed from a password protected url?<\/a><\/div><\/div><a href=\"\/en\/faq\/installation\/\" class=\"btn btn-default   text-normal   element-left-0 element-right-0 element-top-20 element-bottom-20\" target=\"_self\"   data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n\t    Show All     <\/a><\/div><div class=\"col-md-1     text-right small-screen-default\"  ><i class=\"fa fa-line-chart text-normal \" style=\"font-size:40px\"><\/i><\/div><div class=\"col-md-3     text-default small-screen-default\"  ><h3 class=\"text-left  element-top-0 element-bottom-20 text-normal normal default\" data-os-animation=\"none\" data-os-animation-delay=\"0s\" >\n    Configuration<\/h3><div class=\"display-posts-listing\"><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/configuration\/filter-configuration-not-working\/\">Why is my filter configuration not working?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/configuration\/how-can-i-add-a-filter-to-a-filter-combination\/\">How can I add a filter to a filter combination?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/configuration\/how-can-i-show-pre-defined-items-in-the-recolize-carousels\/\">How can I show pre-defined items in the Recolize carousels?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/configuration\/recommendations-show-items-stock-solve\/\">My recommendations show items out of stock. How to solve this?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/configuration\/can-control-position-recommendations-widgets-will-displayed\/\">How can I control the position that the recommendations widgets will be displayed?<\/a><\/div><\/div><a href=\"\/en\/faq\/configuration\/\" class=\"btn btn-default   text-normal   element-left-0 element-right-0 element-top-20 element-bottom-20\" target=\"_self\"   data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n\t    Show All     <\/a><\/div>        <\/div>\n    <\/div>\n<\/section>\n<section class=\"section  text-normal section-text-no-shadow section-inner-no-shadow section-normal section-opaque\"  >\n    \n    <div class=\"background-overlay grid-overlay-0 \" style=\"background-color: rgba(0,0,0,0);\"><\/div>\n\n    <div class=\"container container-vertical-default\">\n        <div class=\"row vertical-default\">\n            <div class=\"col-md-1     text-right small-screen-default\"  ><i class=\"fa fa-shopping-bag text-normal \" style=\"font-size:40px\"><\/i><\/div><div class=\"col-md-3     text-default small-screen-default\"  ><h3 class=\"text-left  element-top-0 element-bottom-20 text-normal normal default\" data-os-animation=\"none\" data-os-animation-delay=\"0s\" >\n    PrestaShop<\/h3><div class=\"display-posts-listing\"><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/prestashop\/the-version-of-your-module-is-not-compliant-with-your-prestashop-version\/\">The version of your module is not compliant with your PrestaShop version.<\/a><\/div><\/div><a href=\"\/en\/faq\/prestashop\" class=\"btn btn-default   text-normal   element-left-0 element-right-0 element-top-20 element-bottom-20\" target=\"_self\"   data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n\t    Show All     <\/a><\/div><div class=\"col-md-1     text-right small-screen-default\"  ><i class=\"fa fa-shopping-basket text-normal \" style=\"font-size:40px\"><\/i><\/div><div class=\"col-md-3     text-default small-screen-default\"  ><h3 class=\"text-left  element-top-0 element-bottom-20 text-normal normal default\" data-os-animation=\"none\" data-os-animation-delay=\"0s\" >\n    Magento<\/h3><div class=\"display-posts-listing\"><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/magento\/magento-1\/how-can-i-create-the-product-feed-export-manually-in-magento-admin\/\">How can I create the product feed export manually in Magento admin?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/magento\/magento-1\/magento-shows-service-temporarily-unavailable-after-extension-installation-via-magento-marketplace\/\">Magento shows &#8220;Service Temporarily Unavailable&#8221; after extension installation via Magento Marketplace<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/magento\/magento-1\/where-do-i-find-the-recolize-feed-url-in-magento\/\">Where do I find the Recolize feed URL in Magento?<\/a><\/div><\/div><a href=\"\/en\/faq\/magento\" class=\"btn btn-default   text-normal   element-left-0 element-right-0 element-top-20 element-bottom-20\" target=\"_self\"   data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n\t    Show All     <\/a><\/div><div class=\"col-md-1     text-right small-screen-default\"  ><i class=\"fa fa-shopping-cart text-normal \" style=\"font-size:40px\"><\/i><\/div><div class=\"col-md-3     text-default small-screen-default\"  ><h3 class=\"text-left  element-top-0 element-bottom-20 text-normal normal default\" data-os-animation=\"none\" data-os-animation-delay=\"0s\" >\n    Shopify<\/h3><a href=\"\/en\/faq\/shopify\" class=\"btn btn-default   text-normal   element-left-0 element-right-0 element-top-20 element-bottom-20\" target=\"_self\"   data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n\t    Show All     <\/a><\/div>        <\/div>\n    <\/div>\n<\/section>\n<section class=\"section  text-normal section-text-no-shadow section-inner-no-shadow section-normal section-opaque\"  >\n    \n    <div class=\"background-overlay grid-overlay-0 \" style=\"background-color: rgba(0,0,0,0);\"><\/div>\n\n    <div class=\"container container-vertical-default\">\n        <div class=\"row vertical-default\">\n            <div class=\"col-md-1     text-right small-screen-default\"  ><i class=\"fa fa-bullseye text-normal \" style=\"font-size:40px\"><\/i><\/div><div class=\"col-md-3     text-default small-screen-default\"  ><h3 class=\"text-left  element-top-0 element-bottom-20 text-normal normal default\" data-os-animation=\"none\" data-os-animation-delay=\"0s\" >\n    Design<\/h3><div class=\"display-posts-listing\"><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/design\/can-i-add-ratings-or-other-elements-to-my-recommendations\/\">Can I add ratings or other elements to my recommendations?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/design\/can-i-show-banners-in-the-recolize-carousel-instead-of-products\/\">Can I show banners in the Recolize carousel instead of products?<\/a><\/div><\/div><a href=\"\/en\/faq\/design\" class=\"btn btn-default   text-normal   element-left-0 element-right-0 element-top-20 element-bottom-20\" target=\"_self\"   data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n\t    Show All     <\/a><\/div><div class=\"col-md-1     text-right small-screen-default\"  ><i class=\"fa fa-code text-normal \" style=\"font-size:40px\"><\/i><\/div><div class=\"col-md-3     text-default small-screen-default\"  ><h3 class=\"text-left  element-top-0 element-bottom-20 text-normal normal default\" data-os-animation=\"none\" data-os-animation-delay=\"0s\" >\n    Developer<\/h3><div class=\"display-posts-listing\"><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/developer\/recolize-conversion-tracking\/\">Integration of the Recolize Conversion Tracking<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/developer\/how-does-the-recolize-article-feed-format-look-like\/\">How does the Recolize article feed format look like?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/developer\/is-it-possible-to-change-the-html-structure-of-the-recolize-carousel\/\">Is it possible to change the HTML structure of the Recolize Carousel<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/developer\/how-to-use-context-filters-to-improve-fashion-recommendations-for-the-chosen-size-of-the-user-or-any-other-attribute\/\">How to use Context Filters to improve fashion recommendations for the chosen size of the user (or any other attribute)?<\/a><\/div><\/div><a href=\"\/en\/faq\/developer\" class=\"btn btn-default   text-normal   element-left-0 element-right-0 element-top-20 element-bottom-20\" target=\"_self\"   data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n\t    Show All     <\/a><\/div><div class=\"col-md-1     text-right small-screen-default\"  ><i class=\"fa fa-wordpress text-normal \" style=\"font-size:40px\"><\/i><\/div><div class=\"col-md-3     text-default small-screen-default\"  ><h3 class=\"text-left  element-top-0 element-bottom-20 text-normal normal default\" data-os-animation=\"none\" data-os-animation-delay=\"0s\" >\n    WordPress &amp; WooCommerce<\/h3><div class=\"display-posts-listing\"><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/wordpress-and-woocommerce\/how-can-i-include-images-into-the-wordpress-rss-feed\/\">How can I include images into the WordPress RSS feed?<\/a><\/div><div class=\"listing-item\"><a class=\"title\" href=\"https:\/\/www.recolize.com\/en\/faq\/wordpress-and-woocommerce\/how-can-i-integrate-recolize-product-recommendations-into-my-woocommerce-shop\/\">How can I integrate Recolize product recommendations into my WooCommerce shop?<\/a><\/div><\/div><a href=\"\/en\/faq\/wordpress-and-woocommerce\" class=\"btn btn-default   text-normal   element-left-0 element-right-0 element-top-20 element-bottom-20\" target=\"_self\"   data-os-animation=\"none\" data-os-animation-delay=\"0s\">\n\t    Show All     <\/a><\/div>        <\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"Integrating personalized product recommendations generated by Recolize into your WooCommerce shop is very easy. You just need to complete the following steps: Install the Recolize plugin for WordPress Register a Recolize account on www.recolize.com. In the Recolize tool create a new domain with your WooCommerce shop url and add the following feed URL: http:\/\/demo.woocommerce.recolize.com\/shop\/feed\/ (of","protected":false},"author":1,"featured_media":0,"parent":1980,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"tags":[],"_links":{"self":[{"href":"https:\/\/www.recolize.com\/en\/wp-json\/wp\/v2\/pages\/2166"}],"collection":[{"href":"https:\/\/www.recolize.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.recolize.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.recolize.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.recolize.com\/en\/wp-json\/wp\/v2\/comments?post=2166"}],"version-history":[{"count":49,"href":"https:\/\/www.recolize.com\/en\/wp-json\/wp\/v2\/pages\/2166\/revisions"}],"predecessor-version":[{"id":8257,"href":"https:\/\/www.recolize.com\/en\/wp-json\/wp\/v2\/pages\/2166\/revisions\/8257"}],"up":[{"embeddable":true,"href":"https:\/\/www.recolize.com\/en\/wp-json\/wp\/v2\/pages\/1980"}],"wp:attachment":[{"href":"https:\/\/www.recolize.com\/en\/wp-json\/wp\/v2\/media?parent=2166"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.recolize.com\/en\/wp-json\/wp\/v2\/tags?post=2166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}